South African Healthcare Compliance

Your Practice.
Inspection-Ready.
Every Single Day.

Complete compliance for South African healthcare practices. Currently specialising in dental practices with expansion in progress.

Most practices focus on getting the documents. SentinelHC makes sure your practice is ready for the inspector who walks in tomorrow: documents, physical environment, and daily operational records. 105+ legally referenced compliance documents, physical compliance guidance, and the checklists your practice needs every day, week, month, and quarter.

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105+Documents
8Compliance Modules
5 DaysDelivery
100%Inspection-Ready
SentinelHC
Compliant
Why Practices Trust SentinelHC

Built properly. Run by the people who built it.

We are a compliance specialist that practises what it sells: registered, legally grounded, and personally accountable for every document we deliver.

A registered SA company
SentinelHC (Pty) Ltd, registration 2026/278247/07. A real, verifiable South African company, not an anonymous template site.
POPIA, we practise it
We have a registered Information Officer and file our own statutory returns. A compliance company that is itself compliant.
Built from the actual law
Every document cites the specific South African Act and section, POPIA, the Health Professions Act, the OHS Act, the NNR Act, the Companies Act, and more. Not adapted international templates.
Founder-led, personally checked
Every practice gets founder-level attention, your documents are personally overseen, not churned out by a call centre.
The Compliance Reality

Non-Compliance Is
More Expensive Than You Think

Every day without complete compliance documentation is a day of unnecessary personal liability for you as the principal practitioner.

POPIA
Data Breach Fine
R10 Million
Plus criminal prosecution and imprisonment
HPCSA
Practice Suspension
R300K/month
Lost revenue while suspended from practice
OHS ACT
Personal Liability
R100K Fine
Plus 2 years imprisonment for principal practitioner
Employment Law
CCMA Award
R1.2 Million
Unfair dismissal claim based on 12 months salary
Radiation Safety
Equipment Suspension
Practice Shutdown
NNR suspends x-ray equipment, practice cannot function
OHSC / NHI
NHI Exclusion
Revenue Loss
Without OHSC certification your practice cannot contract with the NHI Fund, locked out of an entire patient population
SARS / CIPC
Deregistration
R250K+ Penalty
Late CIPC annual returns and SARS non-compliance attract penalties, interest, and director personal liability
Patient Safety
HPCSA Erasure
R5M+ Civil Claim
Clinical governance failures expose practitioners to HPCSA erasure, OHSC enforcement closure, and multi-million rand negligence claims, with no legal defence without documented protocols

"The question is not whether you can afford SentinelHC. The question is whether you can afford not to."

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The Full Picture

Compliance Has Three Layers.
Most Practices Only Cover One.

When an OHSC inspector arrives, announced or unannounced, they don't just ask for your documents. They walk through your practice. Here is what they check.

Layer 1

The Documents

What inspectors ask for

105+ legally referenced policies, procedures, and registers, pre-populated with your practice details and ready to implement from the day they arrive. Every document cites the specific South African Act and Section it addresses.

Layer 2

The Physical Environment

What inspectors see

Fire escape routes clearly marked. Assembly point visible. Patient rights displayed in the waiting area. Medication storage correctly labelled. Waste bins positioned and identified. Staff uniform and jewellery compliant. SentinelHC guides you through every physical requirement, the details that catch practices off guard the moment an inspector walks through the door.

Layer 3

The Operational Records

What inspectors verify was consistently done

Daily temperature logs. Weekly equipment checks. Monthly sterilisation audits. Quarterly reviews. Annual renewals. Inspectors verify that your practice doesn't just have policies, it lives by them. SentinelHC provides every recurring checklist your practice needs, with clear guidance on who completes what and when.

Most practices have Layer 1. SentinelHC gives you all three.
The Complete Package

105+ Documents.
8 Compliance Modules.
Zero Gaps.

Every document your healthcare practice needs, written specifically for South African healthcare professionals, legally referenced and ready to implement.

Privacy Policy
Patient data protection policy
IO Appointment Letter
Information Officer appointment
PAIA Manual
Access to information manual
Data Breach Response Plan
Security compromise procedures
Patient Consent Forms
Treatment and data consent
Data Processing Agreement
Third party data processing
Professional Conduct Policy
HPCSA conduct standards framework
Advertising Compliance Policy
Compliant marketing and communications
CPD Tracking Policy and Log
Continuing professional development records
Clinical Record-Keeping Policy
Patient record management standards
Referral Policy and Protocols
Patient referral procedures
Complaints Handling Procedure
Patient complaints resolution process
Health and Safety Policy
Workplace safety framework
Infection Control Policy
Clinical infection prevention standards
Sharps Injury Prevention Policy
Needlestick and sharps safety
Medical Waste Management Policy
Clinical waste disposal procedures
Chemical Safety Policy
Hazardous substances handling
Emergency Procedures Manual
Emergency response protocols
OHS Risk Assessment Register
Workplace risk identification and controls
Employment Contract Template
BCEA compliant employment agreement
Disciplinary Procedure
Fair disciplinary process framework
Leave Policy
Annual, sick, family responsibility leave
Employment Equity Policy
EEA compliance documentation
Harassment Prevention Policy
Safe and respectful workplace policy
HR Policy Manual
Comprehensive HR governance document
Radiation Protection Policy
NNR compliant radiation safety framework
X-Ray Safety Procedure
Diagnostic imaging safety protocols
Radiation Incident Management Policy
Radiation incident response procedures
Radiation Safety Audit Checklist
NNR inspection readiness checklist
RPO Appointment Letter
Radiation Protection Officer formal appointment
SAHPRA Scheduled Medicines Register
S5/S6 medicines procurement and administration log
Decontamination & Sterilisation SOP
7-step workflow with autoclave validation log
Dental Unit Waterline Management
Quarterly testing and monitoring procedure
Antimicrobial Stewardship Policy
Prescribing standards and antibiotic reference table
Healthcare Waste Contractor Agreement
NEMWA compliant waste manifest register
Dental Amalgam & Minamata Policy
Mercury spill protocol and separator maintenance log
AED Maintenance & Inspection Register
OHSC required AED compliance documentation
Medicine Refrigerator Cold Chain Policy
Twice-daily temperature log, OHSC inspection ready
Medical Device Management Policy
SAHPRA Medical Devices Regulations 2016
Practice Registration & Licensing Register
All registrations, licences and renewals in one place
CIPC Annual Return & Compliance Procedure
Companies Act 71/2008 annual obligations
SARS Tax Compliance Procedure
Income tax, provisional tax, PAYE and EMP501
B-BBEE / EME Affidavit Procedure
B-BBEE status documentation and commissioner affidavit
Municipal & Local Authority Compliance Register
CoO, fire cert, electrical CoC, EHO inspections
NHI Accreditation Readiness Checklist
Section 39 NHI Act, OHSC certification action plan
Professional Indemnity Insurance Register
PI cover tracking for principal and associates
Statutory Payroll Compliance Calendar
Monthly and annual SARS, UIF, COIDA deadlines
Clinical Incident Register
Mandatory OHSC documentation of all clinical incidents and near misses
Patient Complaint & Compliment Register
HPCSA-aligned patient feedback system with formal resolution procedure
Clinical Governance Framework
Practice-level governance structure aligned to NHI accreditation requirements
Adverse Event Reporting Policy
Procedure for identifying, reporting and managing adverse patient events
Informed Consent Policy & Register
NHA Section 6 & HPCSA Guidelines, patient consent framework for all procedures
Medication & Anaesthetic Safety Register
Drug storage, controlled substance, allergy and emergency protocol documentation
Clinical Quality Indicators Register
Measurable clinical outcome tracking aligned to OHSC inspection criteria
Emergency Preparedness & Response Plan
Medical emergency, code blue, and evacuation procedures for dental practices
105+ Documents Across 8 Compliance Modules Get Free Evaluation  →
The Process

From Intake Form to
Full Compliance in
5 Business Days

1
Complete
Complete our secure online intake form.
2
Verify
We confirm all information is complete and accurate
3
Generate
All 105+ documents populated with your practice details
4
Deliver
Delivered to your private portal within 5 business days
5
Implement
We walk you through what to display and where, what your staff need to know, and what gets filled in daily, weekly, monthly, and quarterly. When an inspector arrives, announced or not, there are no surprises.
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Investment

One Package.
Everything Included.
Nothing Hidden.

Complete compliance protection across all eight modules. No tiers. No confusing options. Just everything your practice needs.

Less than the cost of one patient consultation per day. Everything your practice needs to be fully protected.

Most Popular
Annual
Save R5,980 — 2 Months Free
R 29,900  /year

R2,492/month when billed annually

All 105+ compliance documents
Physical compliance checklist: what to display and where
Operational schedules: daily, weekly, monthly, quarterly
5 business day delivery
Monthly document review
Email support included
Priority delivery
Best value for your practice
Start the Process

Under R85 per day — less than one patient consultation. No setup fee.

Monthly
R 2,990  /month

12-month commitment, billed monthly

All 105+ compliance documents
Physical compliance checklist: what to display and where
Operational schedules: daily, weekly, monthly, quarterly
5 business day delivery
Monthly document review
Email support included
Start the Process

R100 per day — less than one patient consultation.

Frequently Asked Questions

5 business days from receiving your completed intake form. We notify you immediately upon receipt and keep you updated throughout the process.
Every document is legally referenced: each policy cites the specific South African Act and Section it addresses. Documents cover POPIA, the National Health Act, HPCSA Ethical Rules, the OHS Act, Ergonomics Regulations, NNR Regulations, NEMWA, the Companies Act, BCEA, LRA, and more. This is not generic template work, these documents are written specifically for South African dental practices.
Yes. SentinelHC is built specifically around the OHSC General Practice Inspection Tool. Every compliance module maps directly to an OHSC inspection domain: Governance, Patient Rights, Clinical Governance, Infection Prevention, Patient Safety, Human Resources, and Physical Environment. Our NHI Accreditation Readiness Checklist shows you exactly where you stand against the OHSC framework and what gaps to close before your inspection.
Under Section 39(2)(b) of the National Health Insurance Act 20 of 2023, private healthcare providers who wish to contract with the NHI Fund to treat NHI beneficiaries must be certified by the Office of Health Standards Compliance (OHSC). Without that certification, your practice is excluded from NHI patients entirely. SentinelHC gives you the compliance infrastructure, all 105+ documents, that the OHSC will inspect. Getting compliant now positions you ahead of the deadline.
Start with our free compliance evaluation. It scores your practice across all 8 compliance modules and shows you exactly which of the 105+ documents you have, which are outdated, and which are missing entirely. Most practices that think they are "mostly compliant" score between 40–60 out of 100. The evaluation is free and takes 10-15 minutes.
Your subscription includes monthly document monitoring. When legislation changes, your affected documents are updated and redelivered to your private portal at no additional cost. You will never be left holding outdated policies.
No. Documents are the foundation, but passing an inspection requires more. SentinelHC provides full implementation guidance covering what needs to be physically displayed in your practice and where, what registers and checklists need to be completed and how often, and what inspectors look for the moment they walk through your door, from fire escape signage and patient rights notices to staff uniform compliance and daily operational logs. We guide your practice through all three layers of compliance so you are ready every day, not just on the day of an inspection.
Your documents update when the law does, automatically. Including NHI.

South African healthcare legislation changes rapidly. POPIA amendments, HPCSA guideline updates, NNR regulation revisions, and the evolving NHI accreditation framework. Your subscription includes same-cycle document updates redelivered to your portal at no additional cost. You will never be left with outdated documents or caught off-guard by a regulatory change.

Always Current

Ready to Protect
Your Practice?

Start with your free compliance evaluation today and find out exactly where your practice stands. Complete protection across all eight compliance modules, delivered within 5 business days.

Get Free Evaluation  →
Email Us info@sentinelhc.co.za
WhatsApp Us 075 485 1449

SentinelHC compliance documents are legally referenced templates written specifically for South African dental practices by compliance specialists. As with all legal and compliance documentation, we recommend professional review before implementation. Documents are monitored monthly and updated when legislation changes. SentinelHC currently specialises in dental practice compliance with expansion to all healthcare disciplines in progress.